We hope you love your I.D Sarrieri order. If for any reason, the purchased item(s) are not quite right, we accept non-sale items in new condition for a full refund and we are happy to offer a refund or exchange on full price items, within 14 days of receiving your order.

Please note that any orders placed from 24th November 2022 will be eligible for a return until 6th January 2022.

We will not refund any sale or discounted items. We will happily provide an exchange or credit note if your product is not right.

Customers from all countries are responsible for returning their items back to us, once you have processed your return or contacted customer services, you will have the option to used our tracked & insured service.

Customers outside the EU are also responsible for returns taxes and duties.

Please see Returns for further details.